I click on my download file but it says "access denied"
This happens when your annual license expires. We will send you a notice that your license is about to expire two weeks prior to your expiration day.
If you purchase the $50.00 update (for individual users) you will once again be able to download your files, including the most recent update.
You may also get an "access denied" page if you have disabled cookies in your browser or if your firewall is blocking feedback from our server.
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