Error message -- won't run report
I bought the software a couple years ago and never used it. I finally got around to using it today. After inputting all the information it requests, I tried to run the reports and I get an error message with the following text:
"An unexpected error has occured:
'Biros_Basic Profile_Main_report4.xls' could not be found. Check the spelling of the file name, and verify that the file location is correct.
If you are trying to open the file from your list of most recently used files, make sure that the file has not been renamed, moved, or deleted.
Please use the Send button to e-mail this error to us. If you are
unable to send from here, use your regular e-mail application and include the file ESPERROR.TXT (found in the application directory). With your description of what you were doing when the error occured and this file and we will be able to resolve the problem more quickly.
Select YES to attempt to continue, NO to EXIT or CANCEL to disable further messages"
I do not know where the file is stored. I looked under the ESP folder and did not find it there. I do a search and cannot find it. But they clearly show up in the ESP software menu, so it clearly exists. What do I need to do to run the reports?