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Problem making copies of a Profile

Submitted by spillane56@veri... on 3 October 2011 - 1:52pm

I donwloaded ESPlanner onto a new computer running Windows 7 Professional. Everything seems to work fine except that I am unable to create any copies of the Basic Profile. Whenever I click on the "Save As" button, I get an error message that says "ESPlanner has stopped working" and "Windows is checking for a solution to the problem". Windows then closes ESPlanner. When I open ESPlanner, I see that there is a new profile in the list, but only some of the data from the original profile was copied (earnings and assets are in the new profile, but reserve fund details and 529 plan information are not).

Rick

‹ Problem with Monte Carlo Asset Files Current Stable Version of ESPlannerPLUS ›
Submitted by spillane56@veri... on 3 October 2011 - 3:34pm.
1

Just downlaoded 2.19.81. Was this a know problem with 2.19.80?

Submitted by Lowell Williams on 4 October 2011 - 1:52pm.
2

no, no known problem with Save As. Usually when that happens it means the database driver encountered a problem, such as thinking a record that's there and it's not. That could happen on a "save as" aka "copy."

open a ticket and upload your database and I can take a look.

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