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Program stops working when I try making a copy of Basic Profile

When I try making a copy of my Basic Profile I get a message "ESPlanner Has stopped working". I've tried making a copy several times always with the same result, even after updating to version 2.19.61. I've also noticed that all my inputs under the Assumptions, Nominal Rate of Return screen have changed to zero. I reset the inputs, close the program, reopen it and they are at zero again.

1

Go ahead and create a support ticket and Lowell will help you sort it out.