An unexpected error has occurred:
I am using the newest update 2.18.16
When i run a report I get:
An unexpected error has occurred:
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RSS Disclaimer: ESPlannerBASIC, ESPlanner, ESPlannerPLUS and ESPlannerPRO, are educational calculators designed to give users input in mapping out financial futures, but should not be acted upon as a complete financial plan. The creators of these programs are not certified, registered, authorized, or any other type of financial planners. These programs are simply tools for helping you think through economic futures. Its "recommendations" should be viewed as informative inputs into your own decision-making with respect to saving and the purchase of life insurance. ESPlannerBASIC, ESPlanner, ESPlannerPLUS and ESPlannerPRO provide neither economic, financial nor tax advice, which can only be delivered to you by authorized professionals.
Please open a support ticket. Include your database and the log file (See help->Support->Save Logfile)
I had this same problem. I immediately started using ESPlanner after it was installed. Inputting data, every few minutes, the application would unexpectedly quit and ask if I wanted to send an error report to Microsoft. This must have happened twenty times in my first hour of using the product. When I would re-open the application, all the data was there. Finally, I got smart and re-started my computer and have had no trouble since.
A reboot is sometimes your best friend