Secondary menu

An unexpected error has occurred:

I am using the newest update 2.18.16
When i run a report I get:

An unexpected error has occurred:

1

Please open a support ticket. Include your database and the log file (See help->Support->Save Logfile)

2

I had this same problem. I immediately started using ESPlanner after it was installed. Inputting data, every few minutes, the application would unexpectedly quit and ask if I wanted to send an error report to Microsoft. This must have happened twenty times in my first hour of using the product. When I would re-open the application, all the data was there. Finally, I got smart and re-started my computer and have had no trouble since.

3

A reboot is sometimes your best friend